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RETURNS POLICY

“REMEMBER, THE LATEX BALLOONS, SHOULD NOT REMAIN TO LIGHT THE SUN DIRECTLY. RECOMMENDED NOT TO HIGH TEMPERATURES EXPOSE PROLONGED.”

Please consider, we will not be able to receive a return, refund or exchange. We appreciate your understanding.

Please do not send your purchase back to the manufacturer.

EXCHANGES (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@theballooncompany.us send your item to: 5328 A, FM1960 East, Suite A, Humble, Texas, 77346

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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